Our Services

Transition House
Crossroads provides a safe shelter, resources and advocacy services in a secure and confidential environment on a short-term basis to women and their children living with family violence. These services, offered by crisis interveners, are available 24 hours a day, 7 days a week. A crisis line is also available 24/7 to offer support and resources related to family violence.

Second Stage
Our Second Stage offers another option for our clients. This program gives access to affordable on-site housing for up to 12 months while participating in a plan that offers an opportunity to regain self-confidence and self-esteem through support and guidance. Help is provided to these women and their children according to their needs that may include healthy relationship, budgeting, exploring career options, transitional periods, educational upgrading, legal assistance, etc.

Children’s Program
The child support worker offers support services and play-based therapy. Mainly, she reassures the children that they are not to blame for what happened and she provides opportunity to talk about what they have experienced and the feelings resulting from it, by teaching healthy ways to express emotions such as anger, sadness and fear. She also creates a calm environment (the fun house) for the children to play and take their minds off the emotional turmoil they are facing, builds positive experiences and gives the mothers some time for themselves.

Awareness and Prevention
The awareness program’s first objective is to educate front line workers (police officers, doctors, nurses, etc.) to recognize the different forms and signs of abuse and help them develop specific tools when working with abused women and children .It was created to mainly increase public awareness on family violence and on Crossroads’ programs and services. Our second target is to help students from grade 8 to 12 to differentiate healthy from unhealthy relationships and offer them tools and resources to prevent or know their options in abusive relationships. We also provide information sessions in work offices or other locations in the Westmoreland and Albert County.